ADMIN SUPPORT PACKAGES

3 HOUR PACKAGE

$248 per week

No phone support

✓ New Enquiries

✓ Diary management

✓ Intake Process

✓ Track MHCP/referral sessions

✓ Assistance with GP letters

✓ Medicare, DVA, NDIS etc compliance

✓ Invoicing

✓ Update Fees Regularly

✓ Handling rebate processing

✓ Performing data entry

✓ Keeping client information updated

✓ Follow up with inactive clients

✓ Keeping client waitlist updated

✓ Creating online forms

6 HOUR PACKAGE

3 HOUR PACKAGE

$495 per week

Phone support included

✓ New Enquiries

✓ Diary management

✓ Intake Process

✓ Track MHCP/referral sessions

✓ Assistance with GP letters

✓ Medicare, DVA, NDIS etc compliance

✓ Invoicing

✓ Update Fees Regularly

✓ Handling rebate processing

✓ Performing data entry

✓ Keeping client information updated

✓ Follow up with inactive clients

✓ Keeping client waitlist updated

✓ Creating online forms

✓ Phone Support

✓ Fortnightly 1:1 session with admin

9 HOUR PACKAGE

3 HOUR PACKAGE

9 HOUR PACKAGE

$720 per week

Phone support included

✓ New Enquiries

✓ Diary management

✓ Intake Process

✓ Track MHCP/referral sessions

✓ Assistance with GP letters

✓ Medicare, DVA, NDIS etc compliance

✓ Invoicing

✓ Update Fees Regularly

✓ Handling rebate processing

✓ Performing data entry

✓ Keeping client information updated

✓ Follow up with inactive clients

✓ Keeping client waitlist updated

✓ Creating online forms

✓ Phone Support

✓ Weekly 1:1 session with admin

What's included?

Medical Virtual Assistants dedicated to managing your clinic from 9am to 5pm, Monday through Friday.
Prompt handling of new inquiries through email or phone.
Diary management / reschedule appointments / filling cancelled slots
New enquiry triage
New client intake process, obtaining copies of referrals and signed consent form
Track Mental Health Care Plans and ensure compliance with Medicare regulations through diligent follow-up.
Assistance with GP letters (reminding practitioner)
Ensuring compliance with Medicare, DVA, Open Arms, NDIS, BUPA ADF, and all insurance regulations and requirements.
Invoicing (including payment processing or emailing invoices and follow up outstanding accounts)
Handling rebate processing and third-party invoicing efficiently.
Performing data entry tasks and keeping client information updated in your software system.
Implementing strategies to follow up with inactive clients to enhance client retention.
Keeping your client waitlist updated with precise information and reaching out for touch-base contact every 3-4 weeks.
Creating online forms, as well as crafting templates for letters, emails, and SMS.

3 step onboarding process

STEP 1: ONBOARDING QUESTIONNAIRE

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

Please fill out the questionnaire below to provide us with more information about your clinic.

QUESTIONNAIRE FORM

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

Our team will review your completed form to ensure we are able to provide all the services you are looking for. We will contact you to organise a time for us to meet.

STEP 3: VIDEO MEETING WITH US

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 3: VIDEO MEETING WITH US

Our team will contact you to set up a video meeting. In this call, we will discuss your completed form and send you the appropriate steps to get started.

Virtual Administration Support Services

ADMIN SUPPORT PACKAGES

3 HOUR PACKAGE

3 HOUR PACKAGE

3 HOUR PACKAGE

6 HOUR PACKAGE

3 HOUR PACKAGE

3 HOUR PACKAGE

9 HOUR PACKAGE

3 HOUR PACKAGE

9 HOUR PACKAGE

What's included?

GETTING STARTED

3 step onboarding process

STEP 1: ONBOARDING QUESTIONNAIRE

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 3: VIDEO MEETING WITH US

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 3: VIDEO MEETING WITH US

Experience the Best Healthcare support with Insight Admin - Your Trusted Partner

Virtual Administration Support Services

ADMIN SUPPORT PACKAGES

3 HOUR PACKAGE

3 HOUR PACKAGE

3 HOUR PACKAGE

6 HOUR PACKAGE

3 HOUR PACKAGE

3 HOUR PACKAGE

9 HOUR PACKAGE

3 HOUR PACKAGE

9 HOUR PACKAGE

What's included?

GETTING STARTED

3 step onboarding process

STEP 1: ONBOARDING QUESTIONNAIRE

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 3: VIDEO MEETING WITH US

STEP 2: OUR TEAM WILL REVIEW YOUR COMPLETED FORM

STEP 3: VIDEO MEETING WITH US

Experience the Best Healthcare support with Insight Admin - Your Trusted Partner

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